Article Archives

Balancing Image Quality and Speed: How to Shave Seconds off Your Download Time

By Laurie Larsen & Christine Phillips The Internet has changed the way information is displayed. According to Weinman and Heavin, (1997) "It is no longer necessary to only create compelling visuals and information – the speed with which your site

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Online Groceries and Textbooks: Is E-Shopping the Answer for Today’s College Student?

By Barbara Chaparro, T. St. Romain, & R. Hacker In our last issue of Usability News, we reported on the trials and tribulations of shopping on the web for electronics, discount items, and toys (Chaparro, Childs, Praheswari, & Rappard, Winter/2001).

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Satisfaction Survey by Web or by Paper? A Case Study at a Fortune 500 Company

By Brian Laughlin1 Surveys are an invaluable tool for helping organizations stay abreast of issues within the corporate social environment. As the cost and pace of daily business increases, so does the need for high quality, cost-effective, timely, and efficient

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Where Should You Put the Links? A Comparison of Four Locations

by Michael Bernard, Spring Hull, & Denise Drake Online newspapers and journals, as well as many other types of informational sites, are invariably confronted with the question of where to place links associated with the online document. Currently, many informational

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What is the Best Layout for Multiple-Column Web Pages?

Michael Bernard & Laurie Larsen An important issue regarding the physical layout of a web page is the use of space or in this case, how the contents of a web page should be placed within the confines of a

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