Article Archives

Online Shopping for Office Supplies: Factors Impacting User Satisfaction

By Barbara Chaparro, Vanessa Pereira, and Shawn P. Padgett OfficeMax and Staples have been touted as the top online office supply sites for small businesses (Konrad, 2001). Staples.com, in particular, has been acknowledged for its heavy focus on site usability

See more ›

Tagged with: , , , , , , , , , , ,
Posted in Usability News

Examining User Expectations for the Location of Common E-Commerce Web Objects

By Michael Bernard According to Keenan Vision Inc. (2001), business-to-customer online purchase revenue is expected to top 180 billion US dollars for the year 2002. By the year 2004, it is expected to grow to 300 billion US dollars. Clearly

See more ›

Tagged with: , , , , , ,
Posted in Usability News

E-Commerce, the Consumer Decision Process, and the Theory of Reasoned Action

By Fred Volk1 More and more companies are relying on e-commerce as a principal method of revenue. However, little is known about the behaviors of online shoppers. The focus of this research was to assess users’ attitudes regarding online consumer

See more ›

Tagged with: , , , , , ,
Posted in Usability News

Online Groceries and Textbooks: Is E-Shopping the Answer for Today’s College Student?

By Barbara Chaparro, T. St. Romain, & R. Hacker In our last issue of Usability News, we reported on the trials and tribulations of shopping on the web for electronics, discount items, and toys (Chaparro, Childs, Praheswari, & Rappard, Winter/2001).

See more ›

Tagged with: , , , , , , , ,
Posted in Usability News

Online Shopping: TV’s, Toasters, and Toys! Oh My!

By Barbara Chaparro, Sarah Childs, Yuni Praheswari, & Amber Rappard Shopping online has been described to be a convenient and pleasant experience when a website is easy to use. It has also been reported to be horrific when users have

See more ›

Tagged with: , , , , , , , ,
Posted in Usability News
Subscribe to SURL

Want to receive notifications when SURL has new articles? Please enter your name and email address to subscribe to our website.

Popular Topics in Usability News
Log in/Sign Up