Article Archives

Are Two Monitors Better than One?

By J. W. Owens, J. Teves, B. Nguyen, A. Smith, & M. C. Phelps Summary. Previous studies have found that using multiple monitors increases productivity, but there are also documented drawbacks to increased monitor count and/or size. In this study

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Evaluating the Usability of Educational Websites for Children

By Shiva Naidu Summary: This study examined the usability of educational websites for children. Children ages 7 – 11 performed seven search tasks with one of three websites. Overall, participants, especially those less than 10 years of age were not

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Evaluation Toolbox for Aviation Technical Publications

By Bonnie Rogers, Chris Hamblin, & Alex Chaparro National Institute for Aviation Research & Wichita State University Summary: This article describes the Evaluation Toolbox (Chaparro et al., 2004) – an aid to understand the process of evaluating the usability of

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Are You in Good Hands With Allstate?: A Comparison of Three Auto-Insurance Websites

By Ryan Baker & Candace Gilmore Purchasing insurance is a big decision. Comparing prices, finding the lowest rates, and deciding which company will provide the best service can all lead to frustration. Recently, several auto-insurance providers have begun advertising campaigns

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Online Shopping for Office Supplies: Factors Impacting User Satisfaction

By Barbara Chaparro, Vanessa Pereira, and Shawn P. Padgett OfficeMax and Staples have been touted as the top online office supply sites for small businesses (Konrad, 2001). Staples.com, in particular, has been acknowledged for its heavy focus on site usability

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