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Are You in Good Hands With Allstate?: A Comparison of Three Auto-Insurance Websites

By Ryan Baker & Candace Gilmore Purchasing insurance is a big decision. Comparing prices, finding the lowest rates, and deciding which company will provide the best service can all lead to frustration. Recently, several auto-insurance providers have begun advertising campaigns

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Reading Online News: A Comparison of Three Presentation Formats

By Ryan Baker, Michael Bernard, & Shannon Riley With the ever-increasing progression towards online newsletters as a principal source of information presentation, the Web has offered many opportunities as well as challenges that are unique to this environment. For instance,

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Online Groceries and Textbooks: Is E-Shopping the Answer for Today’s College Student?

By Barbara Chaparro, T. St. Romain, & R. Hacker In our last issue of Usability News, we reported on the trials and tribulations of shopping on the web for electronics, discount items, and toys (Chaparro, Childs, Praheswari, & Rappard, Winter/2001).

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Where Should You Put the Links? A Comparison of Four Locations

by Michael Bernard, Spring Hull, & Denise Drake Online newspapers and journals, as well as many other types of informational sites, are invariably confronted with the question of where to place links associated with the online document. Currently, many informational

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What is the Best Layout for Multiple-Column Web Pages?

Michael Bernard & Laurie Larsen An important issue regarding the physical layout of a web page is the use of space or in this case, how the contents of a web page should be placed within the confines of a

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