Article Archives

Before and After: How Can You Show Your New Website is Better?

By Paula Selvidge You have been assigned the task of conducting a comparative usability test to determine whether your company’s new website is better than the previous version of the website. The first question to consider is what defines BETTER.

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Entering Text Into Hand-Held Devices: Comparing Two Soft Keyboards

By Michael Bohan With the increasing demand for smaller more mobile devices (e.g., PDAs, pen tablets, etc.), manufacturers have been forced to consider alternative methods of input (other than a standard keyboard) such as pen-based input via handwriting recognition or

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Exploring How the Elderly Use the Web

By Loren Groff, Corrina Liao, Barbara Chaparro, & Alex Chaparro The fastest growing segment of the US population is persons over the age of 65, according to the U.S. Bureau of the Census (1996). With the growing use of computers

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Do We Need the “Go” Button?

By Barbara Chaparro One popular method of navigation within a web site is a drop-down list of web pages accompanied by a “GO” command button. In our usability evaluations of such sites, we have discovered that many users select a

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What’s the Best Way to Wrap Links?

By Kelly Spain Magic Carpet Trip Planner Consider the above text on a web site. Is it showing a link for Magic Carpet and Trip Planner or a link for the Magic Carpet Trip Planner? It is hard to tell

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