Article Archives

Summer Internship @ Google, Inc.: Accessibility Experiences

By A. D. Shaikh, Wichita State University P. Strain, Queens University Belfast, UK Note: This article is based on a paper accepted for CHI 2007 (Strain, Shaikh, & Boardman). Summary. This paper summarizes some of the major lessons learned about

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Password Security: What Users Know and What They Actually Do

By Shannon Riley Summary. This study investigated the common password generation practices of online users. Three hundred and fifteen undergraduate and graduate students completed a survey querying (1) the types and number of different password protected accounts maintained; (2) actual

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Measuring Online Experience: It’s About More Than Time!

By Bonnie Lida Rogers “Experience … the fact or state of having been affected by or gained knowledge through direct observation or participation” (Merriam-Webster, 2003). Most researchers studying online behavior use “experience” level as a way to categorize individual differences

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Can Internet Shoppers Be Described by Personality Traits?

By Gina M. Copas E-commerce retailers (e-tailers) have for some time focused on identifying the shopping habits and trends of their customers, as opposed to the Internet community as a whole. Historically, the Internet shopper profile is portrayed as a

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Can Personality Be Used to Predict How We Use the Internet?

By Bonnie Lida At a time when consumers are becoming much more sophisticated and demanding higher levels of product information before making purchase decisions, traditional retail outlets are under pressure to reduce overhead to enhance profitability resulting in declining retail

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