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Examining the Effects of Hypertext Shape on User Performance

By Michael L. Bernard1,2 Studies examining the depth and breadth of hypertext structures have consistently found that increasing its depth correspondingly decreases its search efficiency. This is typically reflected in increased user search time, disorientation, and error, along with reduced

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Reading Online News: A Comparison of Three Presentation Formats

By Ryan Baker, Michael Bernard, & Shannon Riley With the ever-increasing progression towards online newsletters as a principal source of information presentation, the Web has offered many opportunities as well as challenges that are unique to this environment. For instance,

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Menu Design: To Adapt, or Not to Adapt?

By Paula Selvidge Computer software applications are typically designed for a broad range of users and tasks. Flexibility through adaptation has become more popular in the design of user interfaces in order to accommodate specific users and their mental models.

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Examining User Expectations for the Location of Common E-Commerce Web Objects

By Michael Bernard According to Keenan Vision Inc. (2001), business-to-customer online purchase revenue is expected to top 180 billion US dollars for the year 2002. By the year 2004, it is expected to grow to 300 billion US dollars. Clearly

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Paging vs. Scrolling: Looking for the Best Way to Present Search Results

By Michael Bernard, Ryan Baker, & Marissa Fernandez Web designers are constantly confronted with the problem of displaying large amounts of information in confined spaces. To deal with this designers usually have two options, either present the information on one

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